Warranty

I Warranty Conditions

(1) The Guarantor and Manufacturer of TABELL brand furniture is Michał Balak conducting business activity under the name Michał Balak, 34-105 Stanisław Górny 142A, NIP 551-264-23-94, REGON: 384835684; e-mail address: kontakt@tabell.pl, phone: 572 286 312, hereinafter referred to as the Manufacturer or TABELL.

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(2) "Purchaser" means a consumer within the meaning of Article 221 of the Act of April 23, 1964. - Civil Code (i.e., Journal of Laws of 2018, item 1025, as amended), who has purchased a table manufactured by the Manufacturer for personal use.

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(3) "This Warranty Card is a warranty document within the meaning of Article 5772 of the Act of April 23, 1964. - Civil Code (i.e., Journal of Laws of 2018, item 1025, as amended)."

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(4) The warranty covers products purchased and used in the territory of Poland.

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(5) The Warranty Card is valid upon presentation of proof of purchase and when signed by the Purchaser as evidence of acceptance and acceptance of the conditions contained therein. NOTE: An incorrectly or incompletely filled out card is invalid.

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(6) The manufacturer shall ensure the good quality and proper functioning of the furniture for which this Warranty is issued, under the terms and conditions set forth herein.

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(7) The warranty period is two years from the date of sale of the furniture, provided that it is properly assembled and set up, and with proper use, as intended.

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8. "The warranty covers only defects in furniture arising from causes inherent in the thing sold. The manufacturer shall not be liable under the warranty for the Purchaser's lost profits and the damage that the Purchaser suffered by the fact that he entered into the contract without knowing of the existence of a defect in the product."

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9 The warranty does not cover:  

a. Damage caused by improper or careless handling of furniture and assembly, as well as resulting after the sale from fortuitous events and other circumstances.  

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b. Damage caused by improper or inconsistent use, storage and maintenance of furniture.  

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c. Damage resulting from the repair or alteration of furniture performed by the Purchaser, or at the request of the Purchaser.  

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d. Changes that occur in furniture as a result of natural aging processes (changes in color and luster of wood).  

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e. Differences in the shade of elements made of natural wood used in production, which depend on the habitat conditions of the trees.  

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f. Defects resulting from improper assembly and setup of the products and from improper or incompatible use of the products.  

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g. Defects due to dirt and staining of oiled furniture surfaces.

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10. "The purchaser forfeits warranty rights in the event of failure to comply with the rules of use of the furniture described in Section II of this warranty card."

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11. "Complaint for defects covered by the warranty shall be reported by the Purchaser to the Manufacturer immediately after their disclosure, but no later than within 14 days from the discovery of the defect. The Purchaser shall send a complaint notification to the Manufacturer at its mailing or e-mail address, providing a description and photos of the damage, proof of purchase and warranty card."

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12. "The manufacturer will address the validity of the reported complaint within 14 days from the date of receipt. During this time, the manufacturer may perform a visual inspection of the claimed furniture at the place where it is located."

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13 Complaints will be resolved within 14 days from the date of recognition of the Purchaser's claims, but no later than within 28 days from the date of their notification. With the consent of the Purchaser, a different time limit for handling complaints may be set.

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(14) Delay in the settlement of a complaint does not occur if the inspection, replacement or repair was not performed for reasons attributable to the Purchaser.

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(15) If the nature of the defects does not require their removal under factory conditions, the warranty repair shall be carried out at the Purchaser's premises.

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16. "The warranty covers only the right to request repair of furniture. In special cases, the Manufacturer may decide to issue a new piece of furniture instead of repair."

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(17) The assessment of the nature of the defect and the manner of handling the complaint shall be made by the Manufacturer.18 "This warranty shall not exclude, limit or suspend the rights of the Purchaser under the warranty provisions for defects of the sold thing contained in the Law of April 23, 1964. - Civil Code (i.e. Journal of Laws of 2018, item 1025, as amended)".

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II Rules of use

The warranty covers only furniture, the use of which complies with the rules described below:

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(1) Furniture should be used in accordance with its function and purpose.

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(2) Furniture should be stored and used in rooms where the temperature is between 18C and 30C, and the humidity is between 40-70%.

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(3) Furniture must be placed on a leveled floor. Moving furniture in a folded state requires lifting it off the ground.

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(4) Do not place furniture less than 1 m from heat sources (radiators, fireplaces, stoves).

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5 The substrate on which the furniture stands must be dry.

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6. "The furniture shall be cleaned, cared for and periodically maintained in accordance with the rules described in points III and IV of this warranty card."

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(7) Do not use agents containing abrasive substances or solvents to clean the furniture. We also caution against the use of chemical furniture preservatives, as they may adversely affect the coating of the oil-wax with which TABELL furniture is protected.

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8. do not expose wooden surfaces to direct contact with water; any liquids should be wiped as quickly as possible with a dry cloth from the surface of the furniture.

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9. direct contact of wooden elements with moist objects containing iron should be avoided, because oak wood contains tannins that react with iron compounds. Such a reaction results in discoloration of the wood that is difficult to remove.

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10.Wood is subject to a natural aging process, as a result of which it may change its color. Avoid intensive exposure of wooden parts of the furniture to UV radiation (sunlight).